How we collect text-message consent, what we send, how often, and how to opt out. Last updated 2026-06-07.
Dorost LLC dba Dorost Transportation — a licensed chauffeur ground-transportation service operating in Kansas and Missouri since 2019. Family-owned, fully insured. Phone (913) 787-0404. Owner: Ardy Dorost. Operations from Kansas City, MO.
SMS from Dorost is strictly transactional — every message relates to a ride the recipient has booked or is in the middle of taking. We do not send marketing, promotional, or third-party content via text.
| Message type | When it fires |
|---|---|
| Booking confirmation | Immediately after a customer completes Stripe Checkout for a new reservation. |
| Day-of reminder | ~12 hours before pickup. |
| Chauffeur en-route | When the chauffeur leaves to start the pickup. |
| Chauffeur arrived | When the chauffeur reaches the pickup address. |
| Trip-complete receipt | After the post-trip card charge is processed. |
| Schedule changes | If a pickup time or address is modified after booking. |
| Cancellation confirmation | If the customer or dispatcher cancels the trip. |
Typically 3 to 6 messages per booked trip. Customers who do not have an active reservation receive zero messages. Recurring messages, marketing blasts, or promotional content are not sent through this number.
Customers explicitly opt in by checking a clearly labeled consent checkbox during the booking flow on dorosttransportation.com/book.html. The checkbox is not pre-checked — the customer must actively tick it before the booking can be submitted. The exact text shown next to the checkbox is reproduced below verbatim:
Existing customers who created accounts before this checkbox was added are prompted on their next sign-in via a modal on dorosttransportation.com/account.html to confirm or decline SMS consent. They can also manage their SMS preference at any time in their account settings.
Consent state is stored per-customer in our database (`clients.sms_consent` column with timestamp and source) and gates every outbound SMS at the application layer — no transactional message is sent unless the customer's consent flag is set to "1". If the lookup ever errors, our SMS helper fails closed (no message sent) rather than risking an unauthorized text.
Recipients can opt out at any time through any of the following:
The exact wording sent in production. Variables like reservation numbers, dollar amounts, and pickup addresses are filled in at send time.
Sample 1 — Booking confirmation
Sample 2 — Day-of reminder
Sample 3 — Chauffeur en route
Sample 4 — Receipt after charge
Msg & data rates may apply. Charges depend on your wireless plan and carrier. Dorost Transportation does not charge a fee for receiving SMS messages from us; carrier charges are between you and your wireless provider.
Phone numbers collected through the booking flow are used only to send the transactional SMS described above. We do not sell, rent, or share phone numbers with third parties. Phone numbers are stored in our customer database alongside the rest of the reservation record (pickup address, trip date, etc.) and retained for as long as the account is active or as required by applicable law for our tax and chauffeur-licensing recordkeeping obligations.
Full privacy details: dorosttransportation.com/privacy.html.
Sending phone number: (913) 675-9578. Messages are sent through a registered 10DLC application-to-person (A2P) campaign on the Twilio platform. Carriers including AT&T, Verizon, T-Mobile, and US Cellular deliver our messages under standard transactional content policies.